Prepress
Speed is Key to Growth at MCG using Solimar Systems
Friday 06. September 2024 - Mail Communications Group (MCG) is unlike many other service providers specializing in print and mail due to its origins. MCG started in 1987 as a mail presort company assisting other companies in getting their communications cost-effectively into the mail stream.
Not long after, their clients started to request print services which set MCG on the path to being a full-service provider, or “cradle-to-grave” as CEO, Shayne Huston, puts it. The company’s culture of seeking opportunities by saying ‘yes’ to customers caused the company to build out a robust print and workflow platform that could accept a diverse set of customer inputs and scale to process an incredible volume.
Today, MCG serves companies across many vertical markets that must communicate regularly with their clients through digital and printed formats. The company produces statements and other customer communications for industries you would expect, like those in financial, health care, insurance, and government municipalities, and others that are less obvious. Being in Des Moines, Iowa, and other parts of the U.S. Midwest, the company is in the country’s farming heartland. It provides services including invoices and statements for agricultural co-ops. MCG serves similar organizations in other industries that operate as distributors or franchise networks. MCG processes and sends over 250 million pieces annually as a first-tier mail processor using the United State Postal Service (USPS), with approximately half of those printed within the MCG family of companies.
As the business needs of clients have evolved through digitization, MCG built a suite of digital solutions to support different use cases. The digital suite of solutions includes the ability for clients to manage and proof documents remotely, digitally track mail pieces and electronic presentment communications, and archival and retrieval of printed and electronic documents. Its long-term partnership with Solimar Systems means that many of MCG’s digital and print solutions are centered on and powered by Solimar solutions, including Solimar Print Director Enterprise (SPDE), Rubika, and SOLindexer, which are part of the Solimar Chemistry Platform.