Business News
Shuttleworth hosts its Annual User Meetings to help customers improve efficiencies
Thursday 13. August 2015 - Shuttleworth recently hosted a series of User Meetings to highlight how customers can use their MIS to improve efficiencies and increase profits.
Working in partnership with ROI360 and Heidelberg, the 2015 User Meetings primarily demonstrated how using the latest MIS technology can really help print businesses ‘Improve Efficiencies in Print’. The focus for the days included reducing admin time, increasing profitability, creating new sales, integrating systems and improving overall efficiency.
Attendees were also able to take full advantage of free advice, and to discover how they could use their software to help them win new business using Web to Print Marketing Portal via ROI360 software. They also provided a great networking opportunity for clients to exchange thoughts, views and ideas on how other customers are using MIS.
The User Meetings gave customers useful everyday tips on getting the most out of their MIS investment whilst acting as a reminder about recent new developments such as the CRM App, Mobile Stock, Scheduling updates and the ‘Milestones Job Tracking’ functionality and the brand new ‘System Search’.
Also on display were examples of how ‘Shuttleworth Plus’, a team of highly specialist software developers, dedicated to delivering bespoke software that can help with improving efficiencies. Customers were shown how bespoke imports and exports have helped customers save time, reduce administration and reduce errors. Examples of bespoke dashboards and reports were shown and the Shuttleworth team demonstrated how they can also help save time and improve efficiencies.
Dawn Safford, Marketing Executive for Shuttleworth said, “Our customer’s main priority is to improve efficiencies across the entire business using their MIS. They also need accurate and instant access to up-to-date information such as efficiency and production reports so they can make quick and informed decisions. All attendees were asked prior to the event what their own priorities and challenges were as an individual business; they each received a customised ‘User Meeting Offer’ during the meeting based on the feedback to help support them to achieve these personal objectives.
Mark Gray at Real Print Management attended an event and said, “The meeting was a good mixture of good and informative information with the ability to mix with fellow users to share ideas and problem solve. For us at RPM, the highlight was the New Mobile Stock; I can see us embarking on this quite quickly as a way to manage our high volumes of print and merchandise. It will give us the real benefits of reducing the admin and the ability to book stock in real time. The New Quote Features are exciting developments and will give us the ability to tailor our email functionality and make us look more professional and eye-catching.”