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Sun Chemical Wins Customer Excellence Award at the EFIA Awards 2014

Thursday 24. April 2014 - Sun Chemical's UK & Ireland Customer Service Centre based at Trafford Park has been awarded the Customer Excellence Award at the European Flexographic Industry Association (EFIA) Annual Awards 2014.

The Customer Excellence Award is given to the team that demonstrates an outstanding level of customer service. By entering, Sun Chemical’s Customer Service Team demonstrated its process of continuously improving and showcasing their ‘right first time’ approach.
Sun Chemical was the only ink supplier to win one of the two awards presented in the Customer Excellence category, which was judged by an independent expert. Sun Chemical’s entry contained information on training, measurements and approach to customer service, as well as its integration with the rest of the business.
Sun Chemical’s UK & Ireland Packaging Division also picked up the Silver Award for Supplier of the Year which is based on independent nominations from printers. This reiterates the quality, innovation and service Sun Chemical delivers to its customers on a daily basis.
The EFIA Annual Print Awards offers participating companies the opportunity to gain public recognition of their achievements and demonstrate the outstanding degree of excellence the flexographic printing process has achieved to date.
The Awards Ceremony was held at the Reebok Stadium, Bolton on Thursday 20 March and attended by members of the UK Packaging and Customer Service Team along with some of their customers.