Prepress

Crawford Technologies announces new partnership with Striata

Monday 01. July 2013 - Partnership to benefit customers through addition of new PRO Channel Manager channel capabilities

Crawford Technologies is proud to announce today its new partnership with global paperless communications specialist, Striata. This new partnership sees CrawfordTech increasing the capabilities of its PRO Channel Manager product through the addition of a new channel, Striata’s Secure Electronic Document Delivery system.
“This combination of technologies will allow mailers to accelerate their move to electronic communications. It provides the customer with a choice of convenient email delivery of secured documents, or traditional paper documents via postal delivery,” said Ernie Crawford, President of Crawford Technologies. “We have been working with Striata for several years now, and believe that this partnership will help to improve many organizations’ Multi-Channel Customer Communications (MC³) strategies.”
Striata’s Secure Electronic Document Delivery system provides mailers with the ability to distribute documents containing confidential information safely and securely using normal email. PRO Channel Manager extends this capability by providing the tools needed for the mailer to easily integrate the Secure Electronic Document Delivery system. It also provides a Preference Manager for the mailer to ensure that emails are sent to customers who want their documents delivered by email and suppress the printing of their paper documents.
“Billers and financial institutions are actively looking for ways to expedite the process of enabling ‘push’ electronic document delivery and eBilling using the email channel,” said Garin Toren, COO of Striata.”By integrating with Striata, CrawfordTech is able to quickly and easily facilitate the data flows required for their customers to add email billing and secure electronic document delivery to their portal activities.” said Garin Toren, COO of Striata.”
About PRO Channel Manager
PRO Channel Manager is designed to integrate e-delivery channels such as Digital Mailbox Services, web, email and mobile delivery services into print/mail shops and print service provider workflows to provide automated customer preference management. This allows mailers to send documents to customers using their individual preferred delivery method for that document type. With its automated print suppression capability, mailers can immediately reduce their print and mail costs. PRO Channel Manager product was recognized by Xplor International this year with ‘Technology Application of the Year Award – Honorable Mention’.
Digital Mailbox Services, web, email and mobile delivery channels are becoming popular, as many consumers are trying to reduce their reliance on paper documents. They provide paperless methods for users to securely read their mail digitally anywhere on any device. PRO Channel Manager makes it easy and cost-effective for mailers to implement a complete multi-channel strategy, achieve cost savings, improve customer loyalty, improve online marketing reach and improve cash flow.
CrawfordTech has partnered with many vendors including Digital Mailbox Services such as Zumbox, Volly, Manilla and doxo as well as web, email and mobile delivery services. In addition, PRO Channel Manager can be used to integrate to document accessibility services for creation of Braille, Large Print, eText, audio and PDF/UA documents.