Inkjet & Digital Printing

Pimentel Insurance Makes Claim For EPSON WorkForce Pro C Series Printers, Available Through ImageWay Partner Program

Tuesday 18. September 2012 - It's impressive enough that Lisa Pimentel of Pimentel Insurance Services was right on time for her last-minute, early morning sales presentation 100 miles from her Turlock, Calif. office. "Oh, I can absolutely be there," she replied the night before with customary cheerfulness. But it was a feat of her own business savvy and Epson printing technology that she could walk into that conference room as if she had days to prepare for her prospective client.

Despite the short lead-time, Pimentel was able to provide personalized high-quality printed enrollment material, color spreadsheets and benefit sheets for each of the company’s 20 employees and/or dependants. The night before, she had printed at blazingly fast speeds each document on her high-speed EPSON WorkForce Pro C Series WP-4533 multifunction printer with laser-sharp text and professional quality 4800×1200 dpi color graphics.
“My client-to-be was impressed with all the detailed attention I gave to each employee and how I presented the information so clearly on paper,” she said. “Because of the performance and speed of my EPSON multifunction printer, I could provide a high caliber of enrollment material at short notice with a professional look that I’ve never had before. And what’s amazing is it didn’t take me hours last night to prepare for the meeting.”
High on Volume
The EPSON WorkForce Pro C Series WP-4533 network multifunction wireless printer is available through Epson’s ImageWaySM Partner Program to VAR and commercial channel partners to provide solutions for small and medium-sized businesses like Pimentel Insurance Services.
Since Pimentel founded her company 22 years ago, a healthy roster of business owners, groups, individuals and families have come to rely on her agency for up-to-date information on health, dental, vision, life, worker’s compensation and disability insurance. Although Pimentel is located 100 miles east of San Francisco, it services many long-term clients throughout the state.
Because Pimentel markets all insurance carriers in California, it needs to provide a constant surge of information that isn’t always available on paper. Each day, the team must produce large quantities of documents including plan summaries, evidence of coverage booklets, benefit summary sheets, enrollment forms, spreadsheets, proposals, brochures, directories and a seemingly endless stream of correspondence.
To help handle the high volume, Pimentel replaced three of her HP laser printers with three WorkForce Pro C Series printers offering wireless networking in two office spaces and a conference room for printing, scanning, copying and faxing. “We print thousands of sheets per month, so having the EPSON multifunction printers throughout our office helps our staff be more productive and efficient,” she said. “I even keep my own printer right at my fingertips on my desk because I am continually using it.”
On-the-Spot Tasking
When a visiting client asks Pimentel to research an insurance provider’s directory, she can print it on the spot on the EPSON multifunction and hand it to him across the desk. Or if a client in San Francisco needs to look at an excerpt of a coverage booklet, she simply uses the “scan to email” function and emails it immediately. She can also reach over and easily make a quick copy of a document rather than interrupting her workflow to walk to the high-capacity copier. Because of email security restrictions, she also frequently uses the fax capability for prompt processing of applications with insurance companies.
Although many insurance carriers are reducing paper usage, it also falls upon many independent agencies to provide printed material to the many clients who still expect it.
“It’s not unusual for a client still to say, ‘Can you just printthat out and mail it to me?’ “
said Pimentel.
Up with Productivity
The WorkForce Pro C Series multifunction printer comes with a low total cost of ownership, up to 50 percent less color printing cost when compared to color laser printers1, a three-year warranty, a 25,000-page maximum monthly duty cycle, built-in networking via Ethernet or wireless, and larger ink cartridges – yielding up to 3,600 pages – for a lower cost per page.
Pimentel especially appreciates the up to 50 percent paper cost savings with automatic 2-sided printing. “Printing on both sides of the paper has been an unbelievable timesaver,” she said. “We love the fast speeds and paper handling.” Her team no longer has to reload paper as often, as the EPSON multifunction printer comes with a 250-sheet paper tray plus an 80-sheet rear tray for envelopes, labels and specialty media, and an optional 250-sheet tray. She also has the capability to print directly from a mobile device, plus print remotely from any device that can email.
“Having a multifunction printer that I can completely depend on has made my life so much more efficient,” said Pimentel. “Features like double side printing make the WorkForce Pro so much more effective than my HP color laser. I find my productivity has gone through the roof.” No matter how the winds shift in the insurance business, she knows she can serve her clients well with a WorkForce Pro C Series multifunction printer on her desk.