Prepress
ReadSoft signs document automation agreement worth 510,000 USD with North American Service Bureau
Friday 08. April 2011 - A U.S. based Service Bureau has chosen to automate its medical document processing with ReadSoft. ReadSofts platinum reseller partner, NMS Imaging, will implement and configure the solutions implementation. This Enterprise Capture agreement is worth 510,000 USD and the agreement was signed during the first quarter of 2011.
As the customer processed hundreds of thousands of medical records on a daily basis, a strong need for automated document sorting and extraction emerged. Slow, tedious document processing tied up staff, provided minimal visibility, slowed response times and negatively impacted service levels. Ultimately, the service bureau required a trusted solution for unstructured OCR (optical character recognition) along with separation of document types and sections within medical records to streamline its operations.
ReadSoft, with thousands of references worldwide, was deemed the market leader within in the Capture segment, providing the most comprehensive and proven document automation solution based on best practices. With a hard goal in mind for swift implementation, the service bureau recognized the strong out of the box functionality inherent to ReadSofts document automation solution. The organization also valued the solutions point-and-click configuration and flexible adoption and management within the organization.
“Time and again we have witnessed the value this solution provides as faster access to records translates into a wider effect of improved response times and customer service,” says Jan Andersson, President and CEO of ReadSoft. “We look forward to enhancing this organizations processing capabilities to achieve their goals of higher efficiencies and service levels.”