Business News

Kodak Boosts Service and Support Business Through New Service Industry Association (SIA) Membership

Tuesday 05. April 2011 - Executive-level, professional service alliances enable service practitioners and other high-tech industry experts to provide customers with new insights and innovative approaches to delivering effective business service strategies.

Kodak recently joined the prestigious Service Industry Association (SIA), a non-profit association comprised of more than 20,000 service professionals, including manufacturers, independent service providers and resellers. The new membership expands KODAK Service and Support’s abilities to share SIA’s service industry knowledge with customers, industry partners and resellers, via networking opportunities, professional training and technical seminars.
“Kodak‘s SIA membership reinforces our commitment to the growth of our Service and Support business, with a valuable educational resource that we can use to develop service plans for our customers,” said Susan Cardot, Worldwide Marketing Director, Service and Support, Kodak’s Business Solutions and Services Group. “Professional service consultants that are highly educated in the latest industry trends can offer a fresh perspective—including service delivery methods that increase productivity and improve costs for businesses.”
The SIA hosts the Service Industry Executive Summit for Service Leaders, themed “Profitable Service Excellence in the New Decade,” April 3-5 at the Mirage Hotel in Las Vegas. The annual summit is open to all SIA members and will discuss popular industry topics such as: characteristics to attract new customers, how to profit from strong ethical standards in service business, and how the new tax laws and elimination of tax cuts in 2011 will affect businesses.

http://www.kodak.com
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