Business News

TDI Library Services Transitions Customers to Reprints Desk

Monday 20. December 2010 - Reprints Desk, Inc. today announced that Calif.-based TDI Library Services has completed the transition of its nearly 100 customers to Reprints Desk.

TDI Library Services, a research services provider in the multi-billion dollar scientific, technical, and medical (STM) information industry, previously provided single article document delivery services to customers in the life sciences, energy, aerospace, industrial products, food and beverages, consumer packaged goods, information technology, legal, and government. Terms of the transaction were not disclosed.
“Reprints Desk will continue to provide the superior customer service that TDI customers have grown accustomed to,” said Jay Cole, TDI Library Services Chief Financial Officer. “Reprints Desk will also offer many new benefits including faster delivery speed and greater breadth and depth of publisher agreements.”
Peter Derycz, Derycz Scientific Chairman and CEO, said, “We share many common values with TDI Library Services including building lasting relationships with our customers and providing exceptional service. Expanding our customer base is an integral part of our overall growth strategy and we are pleased to have completed this transaction.”
Reprints Desk earned the top ranking overall and in every category in the 2008 Document Delivery Best Practices and Vendor Scorecard by analyst and advisory firm Outsell, Inc., and scored a 97% customer satisfaction rating in Dun & Bradstreet’s 2009 Open Ratings survey of existing Reprints Desk customers. Reprints Desk has also made similar list acquisitions since its inception in 2006, acquiring customer lists from Research Associates and Pinpoint Documents.