Business News
Ricoh UK Strengthens Production Print Group with Four Senior Appointments
Monday 14. June 2010 - Ricoh UK has announced four senior management roles within its new Production Print Group. Mark Wilson, Business Development Director; Jon Joseph, Production Print Professional Services Manager; Richard Ash, Regional Production Print Sales Director, South and Tim Carter, Regional Production Print Sales Director, North, Scotland and Ireland, have been appointed to further strengthen and expand Ricohs production print business in the UK market.
They will report directly to Stephen Palmer, Director of Production Print, Ricoh UK, and their efforts will focus on developing and adding value to new and existing customers, as well as ensuring that Ricoh is the preferred digital print partner of choice.
Stephen Palmer, Director of Production Print, Ricoh UK comments: “The senior management team weve put in place is extremely experienced in all sectors of the production print market, and is focussed on providing our customers with end-to-end solutions that will provide optimum productivity, cost effectiveness and added value. The new team will concentrate on expanding and nurturing existing business, whilst actively driving the Ricoh brand into the commercial and corporate print markets to develop new business channels and relationships.
“Its been a momentous year so far and now as one integrated organisation, as seen for the first time at Ipex 2010, its time for us to concentrate on growing the business. With the appointment of Mark Wilson, Jon Joseph, Richard Ash and Tim Carter, I am confident we have an extremely strong and competent team that has the knowledge and experience to drive the business and gain customer confidence in all markets, including the commercial print, public and corporate sectors.”
Mark Wilson, Business Development Director, Production Print, Ricoh UK has a wealth of industry experience having worked in a number of sales and marketing roles for organisations including Océ, Infotec and Lanier. In his new position, Mr Wilsons key priorities will be to actively promote and expand Ricohs Business Driver Programme in the UK, support the sales and professional print service teams and further develop partnerships with suppliers and customers.
A vital component of Ricohs ability to deliver high levels of customer satisfaction in the production print sector is the companys Professional Services Team, headed up by Jon Joseph, Production Print Professional Services Manager. Jon and his team are involved at the very early stages of any customer engagement, providing consultancy, analysis, workflow and technical advice. As well as being able to design and develop the best solutions to meet customers technical requirements, the team understands the value these solutions bring in terms of productivity and efficiency. The Professional Services Team guides the customer through the design and implementation stages, and provides ongoing post-sales consultancy and support, working in conjunction with Ricohs dedicated technical and hardware support teams, throughout the period of the contract. Jons career to date includes a number of IT, technical and sales roles, most recently with IKON before its integration into Ricoh on April 1st 2010.
Richard Ash, Regional Production Print Sales Director, South and Tim Carter, Regional Production Print Sales Director, North, Scotland and Ireland are responsible for growing Ricohs commercial and corporate print business throughout the UK. Both directors have worked in the print industry for many years with organisations such as Océ, HP, Heidelberg, Indigo and Canon, and understand what corporates and commercial printers expect from a manufacturer.
Stephen Palmer concludes: “The strong new sales team combines an extensive product, software and service offering with a robust environmental strategy and significant ongoing investment in research and development. Its this that will position Ricoh as one of the leaders in the production print sector, delivering high quality, performance and a healthy ROI to its customers.”