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Pitney Bowes Business Insight Announces 2010 Meridian Award Winners

Monday 10. May 2010 - Customers Honored for Innovation at Annual User Conference

Pitney Bowes Business Insight today announced the winners of the 2010 Meridian Awards. The awards highlight customers from around the globe that are driving innovation through the use of Pitney Bowes Business Insight solutions to improve operating efficiencies and build stronger customer relationships. Winners will be formally recognized at the Insights 10 User Conference, being held May 12 – 14 at the Intercontinental Miami in Miami, Florida.

The winners in five categories are:

Organizational Impact – CIMB Bank, Malaysia
CIMB Bank, Malaysia’s second largest financial services provider and one of Southeast Asia’s leading universal banking groups, used the Pitney Bowes Business Insight Spectrum Technology Platform, DOC1, DOC1 Dataflow and e2 suite solutions to implement an end-to-end customer communication management system. With the ability to integrate data from multiple disparate sources, CIMB Bank now produces consolidated customer statements and performs dynamic targeted marketing. This drives greater customer satisfaction while improving operational efficiency, realizing production cost savings and increasing marketing value.
Runner up – Avon IM&T Consortium, United Kingdom

Technical Achievement – Guy Carpenter Insurance, U.S.
Guy Carpenter is the world’s leading risk and reinsurance specialist with more than 50 offices worldwide servicing clients in a wide spectrum of industries. The company combined the power of location intelligence solutions MapXtreme and Web Map Service server technology with MicroStrategy business intelligence to create i-aXs, its custom mapping solution for assessing and managing risk. By integrating Microsoft’s Bing Map technology, i-aXs now has a more dynamic, interactive interface and improved navigation, enabling users to quickly transform any report containing geographic data into a map for fast, highly visual risk assessment and decision-making.
Runner up – Almadinah Municipality, Saudi Arabia

Unique and Unusual – Coles’ Mussel Farms, Canada
Coles’ Mussel Farms, a Canadian provider of ten million pounds of mussels annually, leveraged MapInfo Professional, Map X Mobile and Pitney Bowes Business Insight partner Baseline Business Geographics, Inc. solutions to implement GPS-enabled software to more easily collect and share information in the field and office. No longer using pencil-and-paper record keeping, automated software solutions have allowed Coles’ Mussel Farms to manage and monitor inventory more efficiently for immediate bottom-line impact and compliance with Canadian Food Inspection Agency safety requirements.
Runner up – Oy Silvadata Ab, Finland

Environmental Impact – Napier City Council, New Zealand
The Napier City Council initiated a civic pride project with the goal of mapping incidents of graffiti and vandalism in the community. The Council used Web-based geospatial information solution MapInfo Exponare to create its own graffiti location tool, allowing multiple stakeholders such as police and community development workers to enter information on graffiti in the city from various locations and sources for map creation, aiding an effective planning and property management strategy.
People’s Choice – QIT Plus Pty Ltd, Australia
Software development company QIT Plus created Guardian Control Centre, a revolutionary multi-agency disaster response solution. Guardian Control Centre leverages MapInfo Professional, MapBasic and SQL Server database technology to provide emergency decision makers and response workers with real-time, automated, standardized location information to aid in disaster preparedness and management. With the ability to quickly and easily share current, accurate location data, emergency response efforts are more efficient and effective while providing a basis for the ongoing analysis for disaster preparation strategy.
“We are pleased to once again recognize a variety of unique and creative companies using Pitney Bowes Business Insight technology to better understand their customers or citizens and improve operating efficiencies,” said Michael Hickey, president, Pitney Bowes Business Insight. “I will congratulate this year’s award winners at Insights 10 in Miami and look forward to the opportunity that the conference provides to share ideas for using Pitney Bowes Business Insight solutions to acquire, serve and grow customer relationships.”

Judges for the awards in customer innovation were made up of a cross-section of Pitney Bowes Business Insight executives and industry experts.

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