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Pacific-Antai Life Insurance Chooses GMC Software Technology for Centralized Printing and Document Management
Monday 01. June 2009 - GMC Software Technology, the standard in personalized communication, today announced that Pacific-Antai Life Insurance has selected GMC s PrintNet as the centralized printing and document management software platform for its transactional, compliance and customer communications needs.
Pacific-Antai Life Insurance Company (PALIC) was established in 1998 in Shanghai. It was co-founded by one of the largest insurance companies in China, China Pacific Insurance (Group) Co., Ltd. and the Dutch ING Group.
Pacific-Antai has 22 marketing and insurance service centers in Shanghai, Guangdong and Jiangsu, with over 2000 registered insurance agents and serves a customer base of over 300,000 individuals. Each month, the business prints and mails between 1000s of personalized items, including statements, customer correspondence, contracts and claim notices from a portfolio of 17 main and “rider” insurance products. Pacific-Antai will initially use PrintNet to create, produce and automate the production of its high volume customer correspondence and plans to take advantage of other PrintNet products, to integrate a number of existing and new internet and web applications, making PrintNet their chosen solution to unite customer communications within the organization
“After more than 10 years in business and to support our goals of accelerated, profitable growth, we needed to centralize and automate many of the processes we used to effectively retain and communicate with our customer base,” said Joe Xie, Senior Director of System Development-IT Department of Pacific-Antai Insurance Company. “After a rigorous review of competitive products, GMC Software Technology provided a clear advantage for our customer communication needs. “
“We are honored that Pacific-Antai has selected GMC PrintNet as their document composition software platform,” said Johnny Lu, General Manager of GMC Asia Pacific. “We are seeing a sharp increase in demand from the insurance sector as more and more companies like Pacific-Antai look to strengthen customer ties through the use of improved personalized communications.”