Prepress

Kodak continues to offer ongoing service and support for Plasmon’s optical storage and archival appliance ranges

Monday 26. January 2009 - Kodak today announces that it is making arrangements to offer ongoing service and support for all users of Plasmon’s optical storage and archive appliance products, in the light of the Plasmon ceasing to trade.

Kodak has acquired the services of former Plasmon engineers to add to its large global service and support team and has bought additional spares so that end-user organisations can continue to derive value from their investments in Plasmon storage solutions.
For the past 5 years, as an exclusive sub-contractor to Plasmon, Eastman Kodak has provided maintenance services and support to Plasmon’s customer’s worldwide. Kodak has extensive Plasmon related service and support expertise having operated as the company’s worldwide authorised service provider since 2001, maintaining thousands of storage systems internationally. With skilled Plasmon trained technicians and a large inventory of spare parts, Kodak is uniquely positioned to be able to continue to meet your maintenance needs.
Plasmon end-users can maximize their investments in storage products safe in the knowledge that service and support from a global expert is still available
Kodak acquires the services of former Plasmon storage support engineers in the US & Canada to enhance its specialist skill sets and add to its dedicated Plasmon branded team
In the U.S. and Canada, assistance for service agreement needs can be obtain by contacting the following Kodak Service professionals:
(US) Adrienne Reid at 1-800-225-6325 ext. 31
(US) Christine Gage at 585-724-0159
(Canada) Maria Manzone at 1-800-465-6325 x4383
If you anticipate a change to your storage equipment configuration, Kodak’s Conversion Services can aid you in managing the migration of your data.