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Compassion International Selects Open Text to Centralize Digital Assets and Boost Productivity

Thursday 18. September 2008 - Open Text’s Artesia Digital Asset Management System To Help Expedite and Facilitate Distribution of Photos, Video and Other Content to 26 Global Offices

Open TextTM (NASDAQ: OTEX, TSX: OTC), a global leader in enterprise content management (ECM), today announced that Compassion International, a Christian child advocacy ministry, has selected Open Text’s Artesia Digital Asset Management (DAM) system to centralize the management of photos, newsletters, Web site materials and videos; and streamline processes for distributing and sharing content between its field offices around the world.

Founded by the Rev. Everett Swanson in 1952, Compassion began providing Korean War orphans with food, shelter, education and health care, as well as Christian training. Today, Compassion helps more than 1 million children in 24 countries. With 26 global field offices, Compassion made the move several years ago to centralize its media assets, but after growing out of the system it required a more robust solution that could help the organization manage its assets on a larger scale so that people in all offices could access the same content, use it in multiple formats and repurpose it.

“As an NGO, we have to be efficient in order to meet our mission of helping children around the world, so it’s really important we expedite and facilitate the distribution of information to each of our offices,” said Nydia Teter, Field Communications Director, Compassion International. “Centralizing all of our content and being able to access it whether we’re in India, Ecuador, or Kenya is going to increase our productivity dramatically; and will help us find new ways of using content that we thought may have had only one use.”

With Open Text, Compassion International will now have a single point of management for all of the organization’s storytelling materials – what Teter calls the photos, newsletters, web site materials and video that help Compassion talk about the impact of the organization’s work around the world – and underlying metadata information. Users will be able to easily find, access, edit, share, reuse, distribute, and archive their digital assets, all within unique workflows and using the desktop applications of their choice such as Adobe InDesign.

Compassion just went live with the new solution in August. Within the next fiscal year, Teter hopes to expand the system’s workflow functionality to Compassion’s global partners so that they are able to manage their own workflow. Ultimately, Teter would like the Open Text solution to be a chain in the CRM link so that Compassion’s sponsor donors are able to access whatever information the organization has about the child or children that they sponsor and support.

“Organizations like Compassion International use our software to get their message out to global sponsors and partners,” said Scott Bowen, President of Artesia, the Open Text Digital Media Group. “By centralizing all content, users will be able to efficiently repurpose articles, newsletters and web site content within various field offices, helping to reduce research time and increase productivity profoundly.”

Open Text’s Leadership in Digital Media Solutions
Open Text’s Artesia Digital Media Group is a leader in enterprise Digital Asset Management (DAM) solutions, bringing a depth of experience around rich media workflows and capabilities. Artesia DAM, an award-winning and proven solution, is the choice of leading companies such as Time, General Motors, Discovery Communications, Paramount, HBO and many more.

Open Text announced the latest version of Artesia DAM – version 6.8 — in February

http://www.opentext.com
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