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Eric Vessels Joins Taktiful Software Solutions as Chief Experience Officer

Friday 13. September 2024 - Eric will spearhead the enhancement of both customer and partner experiences across all touchpoints, ensuring that Taktifuls clients and partners receive unparalleled service and support in the print embellishment industry.

Taktiful Software Solutions is thrilled to announce the appointment of Eric Vessels, the esteemed founder and former President & CEO of WhatTheyThink, as the new Chief Experience Officer (CXO). In this pivotal role,
Additionally, Eric will lead Taktiful’s training division, expanding its programs to empower clients with the skills and knowledge necessary to excel with print embellishment technologies.
Eric Vessels brings a wealth of experience and industry insight to Taktiful. His visionary leadership at WhatTheyThink has been instrumental in shaping the print industry’s dialogue and innovation. At Taktiful, Eric will focus on optimizing the journey for both customers and partners, enhancing satisfaction, and driving engagement to ensure they can fully leverage the potential of Taktiful’s cutting-edge software solutions. By leading the training division, he will ensure that clients receive comprehensive education and support, maximizing their success with Taktiful’s offerings.
Kevin Abergel, Founder and CEO of Taktiful, expressed his enthusiasm for Eric’s arrival: “We are delighted to welcome Eric Vessels to the Taktiful family. His expertise and passion for the print industry make him the ideal leader to elevate our customer and partner experience, as well as our training initiatives. With Eric on board, we are confident that our clients and partners will experience a seamless and enriching journey with our company and our products, enabling them to achieve outstanding results with their print embellishment technologies.”
Eric Vessels shared his excitement about joining Taktiful: “I am thrilled to embark on the next chapter of my entrepreneurial journey by joining Taktiful as the new Chief Experience Officer. Witnessing Kevin and his team elevate Taktiful to a leading force in the digital embellishment market has been inspiring, and I am excited to contribute my expertise and passion for the printing industry to the Taktiful team. As Chief Experience Officer, I am committed to infusing empathy into every interaction, turning challenges into opportunities, and crafting memorable experiences that inspire and connect with our customers and partners. “
The Taktiful team, including Eric Vessels, will be present at the upcoming Printing United tradeshow, where they will showcase their offerings at several partner booths, including Harris & Bruno, Sharp, and Xerox, with more partners to be announced. This event will provide an excellent platform for attendees to meet Eric and learn more about Taktiful’s commitment to advancing print embellishment technologies.