Prepress

A Note from Agfa Graphics

Friday 02. November 2012 - Agfa Graphics is open for business and operational despite the significant impact of Hurricane Sandy on the east coast.

Logistically, all of our eight warehouse locations are fully operational. The three east coast locations, Kennesaw, GA, Andover, MA and Dayton, NJ have no flooding or storm damage.
We are working with our transportation partners to deliver your products in a timely manner but understandably, there may be some backlog. We assure you that we are working through these challenges to fulfill your business needs.
As far as production, our plate manufacturing facility in Branchburg, NJ did not experience any structural damage to the plant or its substations. We are working with JCP&L to restore electricity to this site and estimate it will come online shortly.
All of our Customer Care Centers are open for business;however our Elmwood Park, NJ location has some system limitations. We are redirecting calls to our fully functional Call Centers in Chicago and LA to keep up with demand. Your call is important to us and we will do everything to support your ongoing business needs.
Should you happen to experience any delays in contacting our Customer Care Center, feel free to contact our Director of Customer Care Linda Buitrago at linda.buitrago@agfa.com or 908-377- 7268.
For your convenience, please record the following contact information:
Our email addresses are:
newjersey_cs@agfa.com
chicago_cs@agfa.com
industry_cs@agfa.com
Our telephone and fax numbers are:
888-274-8626
800-388-2432
Fax: 800-626-5569
Fax: 610-524-5653
Fax: 909-595-1065
Our thoughts are with all those impacted by Hurricane Sandy. We thank you for your support as we work through getting our business systems online