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Pitney Bowes to Launch Volly: Secure Digital Delivery Service that Connects Mailers and Consumers

Friday 07. January 2011 - Mailers can use new offering to grow business and provide multi-channel communications experience

Pitney Bowes Inc. (NYSE: PBI) today announced the Volly secure digital delivery service, a new cloud-based digital mail communications platform that will empower consumers to receive, view, organize, and manage bills, statements, direct marketing, catalogs, coupons and other content from multiple providers using a single application. This opt-in, consumer-focused consolidation service, which also includes online bill pay, will begin to be made available to consumers in the United States in the second half of 2011.
Expanding Pitney Bowes’s Customer Communications Management (CCM) portfolio, the Volly digital delivery service will provide a secure, electronic means of communication and help organizations realize significant cost savings, while ultimately empowering consumers with an opt-in, spam-free experience to help organize and manage their lives.
With the Volly secure digital delivery service, Pitney Bowes will provide participating high-volume mailers with a communications service that can expand consumer options while also giving mailers the ability to:
integrate with their existing physical mail delivery processes;
rapidly deliver cost savings including reduced operating expenditures.
Pitney Bowes can also help mailers, billers, cataloguers, and government agencies save time to market and additional valuable resources by initiating the electronic relationship and connecting them with each customer.
Pitney Bowes already connects with consumers in their daily lives. From providing the engine that generates postage labels for millions of eBay shipments every year, to handling all American changes of address on an outsource basis for more than 40 million moves annually — Pitney Bowes has extensive experience understanding consumers, and managing consumer interactions and financial transactions.
Supporting Quotes:
Murray Martin, chairman, president & CEO, Pitney Bowes Inc.
“In this multi-channel world, consumers are demanding choice in channel and control of their content. As a natural extension of our existing business, we will capitalize on our legacy of innovation, expertise, previous acquisitions, and our intellectual property to enable our customers to better communicate with their customers, using the channel they prefer.”
Pitney Bowes Introduces Volley secure digital delivery service
Doug DeSchutter, president, Customer Communications, Broadridge Financial Solutions, Inc.
“We are excited to be Pitney Bowes’ first strategic partner for their Volly secure digital delivery service. This service will increase our clients’ flexibility, choice and control over how they communicate with their customers and shareholders. Moreover, the integration of this service with our existing operations and workflow processes will provide us with further enhanced capabilities which will enable us to offer our clients new, innovative services in a cost effective manner.”