Business News

New Report Positions Xerox/Fuji Xerox No.1 in Managed Print Services

Friday 22. October 2010 - Growth Fueled by Addressing Customers' Business Challenges

Xerox Corporation and Fuji Xerox Co., Ltd. continue their managed print services (MPS) leadership reign. According to research firm IDC’s recent Worldwide and U.S. Outsourced Print and Document Services Forecast and AnalysisNote 1, the companies are the frontrunner in the global managed print services market based on worldwide revenue for 2009.

The IDC report, which analyzes document outsourcing v endors across a number of segments including MPS and business process outsourcing (BPO) services, states the worldwide revenue for the MPS market was $7.78 billion in 2009, representing growth of 8.1 percent. Xerox/Fuji Xerox captured the largest market share amongst competing vendors with 48.8 percent.

“Xerox’s sizeable market share lead can be attributed to its efforts in extending traditional managed print services across the enterprise to include not only the office, but in-house production print and mobile worker support,” said Michael Orasin, research manager at IDC.

According to IDC, MPS allows companies of all sizes to focus on the infrastructure costs associated with printing. A well executed MPS program can cut costs up to 30 percent, increase productivity, support regulatory compliance and improve environmental sustainability.

“Businesses continue to seek out Xerox for MPS because we are unmatched with it comes to execution. We deliver on our commitments of cost savings and productivity – regardless of a company’s size, geographic location or current print vendor,” said Stephen Cronin, president, Global Document Outsourcing, Xerox.

Recently recognized as a leader in IDC’s 2010 MPS MarketScape reportNote 2, Xerox is also well positioned to capitalize on the growth of document outsourcing through its BPO offerings. With ACS, A Xerox Company, Xerox is now the world’s leading enterprise for business process and document management.

Fuji Xerox has been also expanding its business scheme as seen the acquisition of Upstream Upstream Print Solutions Pty. Ltd., Australia’s largest independently-owned MPS provider. Supporting customers either global or local, it continues to accelerate its businesses in Japan and Asia-Pacific region cooperating with Xerox.

Ntoe 1
IDC “Worldwide and U.S. Outsourced Print and Document Services Forecast and Analysis” Doc # 224913, September 2010.
Ntoe 2
IDC “IDC MarketScape: Worldwide Managed Print Services 2010 Hardcopy Vendor Analysis.” Doc # 222872, April 2010.