Business News

Pitney Bowes Introduces New Digital Mail Solution

Friday 10. September 2010 - Hosted solution helps streamline operations, reduce costs and facilitate regulatory compliance

itney Bowes Management Services, Inc. (PBMS), a wholly owned subsidiary of Pitney Bowes Inc. (NYSE: PBI) today announced a new digital mail offering which utilizes technology that leverages the company’s long-standing expertise in mail center management to provide customers with numerous operational, cost reduction, and regulatory compliance benefits.

Johanna Boller, global product director, Managed Mail Services, PBMS, stated that, “the Pitney Bowes Digital Mail Solution showcases our innovation in mail and document technologies in several ways that are unique over other digital mail offerings available today. First, our solution integrates directly into our customers’ email systems so users receive their digital mail in the familiar email interface. In addition, we are offering a hosted solution that minimizes the burden on customer IT resources and infrastructure. And perhaps most importantly, we have created an extendable platform that enables use of the technology beyond digital mail to other document processing applications.” Boller also noted that the company’s new digital mail solution supports the growing trends in mobile and remote employees.

Pitney Bowes Digital Mail Solution shifts incoming physical documents to digital documents and provides end users with access anytime, anywhere. Unlike traditional transactional imaging solutions, it is designed especially to handle all types of documents, including inbound correspondence, interoffice mail, résumés, proposals and all types of structured and unstructured documents.

“We believe that in essence, our new digital mail solution turns the mail center into an on-ramp for document lifecycle management,” Boller commented.

The benefits of the Pitney Bowes Digital Mail Solution to organizations include:

Reduced costs to both the customer and the environment by eliminating waste and the hidden costs associated with document distribution, storage and communications flow.
Improved effectiveness by expediting delivery, increasing staff efficiency and streamlining operations, particularly to remote and mobile employees.
Fully searchable electronic records of inbound and interoffice communications to better meet regulatory and internal policy requirements.
Enhanced customer relationships through improved responsiveness.
Pitney Bowes Management Services designs, implements and operates global solutions that provide enterprise clients with customer communications, mail and document lifecycle services that help in creating more effective, efficient and compliant business processes and operations.