Prepress
Kofax Provides MailSource UK with Distributed Capture Solution
Tuesday 23. June 2009 - Software Enables Leading BPO Firm to Capture, Classify, Extract and Deliver Data from Customers Business Forms and Documents
Kofax plc (LSE: KFX), the leading provider of Intelligent Capture & Exchange solutions, today announced it has been awarded a contract to provide a distributed capture solution to MailSource UK, a leading business process outsourcing (BPO) provider of mailroom and document management solutions that is part of the Document Solutions Group at Swiss Post. The value of the contract to Kofax is more than $1.3 million.
MailSource UK will implement Kofax software to support a number of customers, including a major financial services company, to capture, classify, extract and deliver data from incoming mail composed of both structured and unstructured documents and forms. The Kofax software will be deployed across a number of European countries, all linked to one of Swiss Posts data centers, from which the resulting images and data will then be delivered in a standardized format to customer workflow systems and repositories.
This reduces manual processing, decreases operating costs, increases data accuracy and productivity and improves profitability for MailSource UK. It also enables the BPO firm to efficiently and cost-effectively meet service level agreements that specify the delivery of images and data within hours of their receipt.
“BPO providers serving document-centric industries need solutions to handle complex distributed environments and rigorous client service level requirements quickly, efficiently, accurately and securely, and Kofax delivers on all counts,” said Alan Kerr, Executive Vice President of Field Operations at Kofax. “Manual processing of high-volume, mission-critical documents emanating from multiple locations is costly, time-consuming and prone to error. Automating this processing increases productivity, generates significant cost savings and accelerates ROI for BPO firms like MailSource UK and their customers.”