Inkjet & Digital Printing

Xerox Helps Office Depot Customers Skip the Checkout Line and Pay for Copies at the Multifunction Printer

Thursday 16. April 2009 - Office Depot customers no longer have to wait at the checkout counter to pay for prints thanks to a solution created by Xerox Corporation (NYSE: XRX) and Equitrac Corporation, a Xerox Alliance Partner.

AutoPay allows customers to purchase their prints directly from a Xerox multifunction printer (MFP) with the swipe of a credit card, store purchasing card or gift card. The solution automatically estimates the cost of the job, verifies there are sufficient funds on the card, applies Office Depot Worklife Rewards loyalty points, and prints a receipt when the job is complete.

Before AutoPay, customers took their print order to the checkout counter to pay for the service. Now they can copy their documents, redeem personal discounts and be on their way within minutes.”

AutoPay works on Office Depot’s fleet of Xerox WorkCentre 5655 and 7655 color MFPs across more than 1,100 stores in the U.S. The technology will be a key feature in the expanded rollout of the WorkCentre 7655 fleet, providing customers the ability to print color, black and white, and pay all on a single machine. The customized solution was made possible by integrating Xerox Secure Access Unified ID system card readers and Equitrac software for secure payments from the device.

“This solution provides an innovative service for Office Depot’s network of retail stores by turning MFPs into point-of-sale systems,” said George Hill, senior vice president of Office Depot’s Design, Print and Ship Depot. “We appreciate that our customers’ time is valuable. This simple solution allows them to get in and out of the store fast with their documents in hand, so they can get back to taking care of their business.”

This project builds on a 20-year partnership between Xerox and Office Depot. Retail stores in the U.S. are staffed with Xerox Certified Print Specialists who assist customers with a full range of print services such as wide-format printing, color analysis and a quality guarantee with each print job.

“Xerox is committed to making the print experience quicker, easier and more intuitive, without sacrificing quality or increasing cost,” said Deborah Cantabene, vice president of Workflow and Solutions Marketing, Xerox Corporation. “With Xerox Extensible Interface Platform technology, our open development platform, and partners such as Equitrac, we create tailored solutions that meet the unique needs of customers.”