Prepress

Ricoh Simplifies Document Management Processes with RightFax Connector

Wednesday 18. February 2009 - New Solution Provides Ricoh Multifunction Products with Seamless Integration with Open Text Fax Server (RightFax) or Open Text Fax Appliance (FaxPress)

Ricoh Americas Corporation, a leading provider of digital office equipment, today announced the release of the RightFax Connector for embedded software architecture (ESA) enabled multifunction products (MFPs). Ricoh’s RightFax Connector enables businesses to integrate their existing IT and RightFax infrastructure without adding new fax processes or middleware, providing users with a single interface for electronic and hard copy faxing directly from Ricoh ESA MFPs.

Ricoh’s RightFax Connector allows businesses to integrate directly with an existing RightFax Server or FaxPress appliance. The RightFax Connector reduces the learning curve typically associated with a fax solution upgrade, all at a lower total cost of ownership (TCO). IT administrators can avoid hidden support costs by being able to integrate a Ricoh fleet directly into an existing RightFax Server. Since no additional software or middleware is required, the RightFax Connector allows IT administrators to maintain familiar MFP environments for all users, who are able to access existing RightFax features from the MFP’s intuitive touch-screen interface.

“Ricoh’s ability to develop direct integration to an existing RightFax environment through our embedded software architecture will allow us to continue to bring our customers unmatched offerings that bring real enhanced value to core business processes,” said Hede Nonaka, executive vice president, Ricoh Americas Corporation.

In addition, environments with shared MFPs are assured that sensitive information and fax documents are kept secure. The RightFax Connector supports all the security features of the RightFax Server and FaxPress such as encrypted email delivery. To further enhance security, user authentication is required at the MFP to verify a user’s privileges and tamper-resistant document delivery options are available.