Consumables
Dow Performance Fluids Selects ChemPoint.com as Distributor of High Temperature Heat Transfer Fluids in Europe
Tuesday 09. December 2008 - Dow Performance Fluids, a business unit of The Dow Chemical Company ("Dow"), announced that it has extended its marketing relationship with specialty and fine chemical e-distributor ChemPoint.com for High Temperature Heat Transfer Fluids (DOWTHERM , SYLTHERM ).
Beginning January 1, 2009, Dow will expand this relationship to the following countries in Europe: Norway, Sweden, Denmark, United Kingdom, France, Belgium, the Netherlands, Luxembourg, Spain, Portugal and Italy. It is agreed that ChemPoint.com will provide marketing, sales, customer service and order fulfillment for customers in above mentioned countries.
Dow chose to work with ChemPoint.com to quickly implement an enhanced customer service strategy by closely monitoring the status of synthetic fluid and customer needs. ChemPoints excellent marketing, telesales model and customer relationship management system offer the best possible way across diverse geographies for Synthetic Fluid Life Management. “This change is being made to more effectively service the users of High Temperature Heat Transfer Fluid and bring a more proactive approach to meeting customers needs.” says Renaud Jourdan, Global Marketing Manager for Dows High Temperature Transfer Fluids. “After a successful transition in the U.S., we are confident that ChemPoints model will provide excellent support to our customers and their highly technical processes.”
“Utilizing our technical sales team, innovative processes, and advanced technology, we are prepared to help direct Dows efforts through acquiring customer specific requirements and thus developing concentrated campaigns,” said Steve Block, ChemPoint Vice President of Marketing and Sales. “Our dual efforts will provide Dow customers with excellent service and product specific technical assistance.”
Effective January 1, 2009, buyers can purchase Dow High Temperature Heat Transfer Fluids from ChemPoint