Workflow
RESPONSIVE SOLUTIONS LAUNCHES INTERFACE+
Thursday 16. October 2008 - A New Level of Customization, Flexibility and Workflow Automation
Responsive Solutions, Inc., creators of CUSTOMER+, a leading web-to-print system, adds extensive customization and workflow automation capability with the launch of INTERFACE+? and a new object oriented architecture. Service Providers seeking to leverage the Adobe InDesign Server composition engine with flexibility and control over workflow and customer experience, will now be able to “purpose build commercial sites, and tailor the solution to their clients unique business processes. Responsive Solutions INTERFACE+ is well suited to address challenging business process management and compliance requirements found in larger enterprises. .
Responsive Solutions CEO Frank Miller Quote
Frank Miller, CEO of Responsive Solutions, comments “Service Providers have discovered that off-the-shelf storefronts are no longer appealing to their increasingly sophisticated clients. Corporations with more challenging requirements often have ample print work for the service provider that can get inside their business process and provide full solutions. They require the service provider to implement systems that serve specific compliance requirements or exchange data with external systems, such as CRM, ERP or other technologies. He adds that “INTERFACE+ was developed to support this new breed of client and challenge. If a business process can be mapped out in Adobe Dreamweaver, we can enable it.
Roberts Printing Lands Major Financial Services Company with INTERFACE+
Roberts Printing is the first to use the new INTERFACE+ capability. “Responsive Solutions custom approach to web-to-print enabled us to develop an online marketing system that meets the needs of my largest customer and helped us land this business states Robert Todd Davis, President of Roberts Printing. He adds “the system we developed supports 12,000 field level personnel with a user friendly customization and ordering process that meets their compliancy requirements.
With the launch of INTERFACE+, Responsive Solutions will support service providers taking a solutions-oriented approach with their clients. This type of service provider wants to address the Business Process Management (BPM) requirements of their customers using a combination of software interface options, web services, APIs, and specific customizations.