Inkjet & Digital Printing
Pitney Bowes and Brother Announce National Service Agreement for Color Laser Printers and Multi-Function Devices
Tuesday 14. October 2008 - Pitney Bowes Inc. (NYSE:PBI), the worlds leading mailstream technology company, and Brother International Corporation, a manufacturer of office and commercial printing and imaging solutions, announced today a new agreement whereby Pitney Bowes will provide nationwide on-site maintenance and repair services to Brother in support of its U.S. network of distributors, resellers and customers.
Under the terms of the agreement, Pitney Bowes will deliver on-site warranty repair and maintenance services nationwide in support of Brothers color laser printers and multi-function devices. These flexible printer repair solutions and service contracts will help Brothers customers maintain their equipment and minimize costly downtime.
“Pitney Bowes is honored to be selected by Brother to help provide nationwide on-site maintenance and repair services for their color laser printers and multi-function devices,” said Joanne Boyd, vice president, business development, multi-vendor services for Pitney Bowes. “Our agreement will help deliver greater convenience to Brothers U.S. customers by offering a single point of accountability for consistent services, as well as flexible service options.”
“We are delighted to welcome Pitney Bowes as an independent service provider,” said Charles Stadler, vice president of national service, Brother International Corporation. “Our collaboration will help provide comprehensive service offerings to our dealers, resellers and customers that can deliver optimum convenience and efficiency.”
Pitney Bowes is a leading provider of services for printers, copiers, multi-function devices, scanners, shredders, PCs and workstations, mailstream solutions and kiosk devices. Consisting of 1,200 A+ certified specialists, Pitney Bowes Multi-Vendor Services offers a full range of product life cycle services including on-site maintenance services, installations, managed asset deployment and professional service.