Offset Printing
Aggressive Expansion Places Printer Ahead Of Its Competition In Quality, Cost Effectiveness and Service
Monday 23. June 2008 - Solo Printing, Inc., a Miami-based commercial printer, recently completed a major facilities expansion giving the company a total of 100,000 sq. ft. of production, office and warehousing space, and is currently in the process of installing a Komori 38S 6-unit, full-web press along with additional high speed saddle stitchers, cutters and folders.
The expansion during an economic downturn underscores the company’s continued growth – the result of increasing market penetration throughout the entire Eastern seaboard.
Manny Hernandez, president, stated, “Our investment in facilities and in new technology enables us to increase our dominant position in providing quality, cost effective products and services. We don’t just serve our customers; we partner with them to implement creative solutions. Every job and every customer is important to us. That’s why our customer loyalty is so high.”
‘Commercially Acceptable’ Is Not Acceptable At Solo
Technology, people, quality assurance and process are melded at Solo to go beyond “commercially acceptable” standards on every step of every job. From our electronic pre-press department using the most advanced G7TM-based Fujifilm color system to ensure consistently accurate color reproduction to state-of-the-art presses (including Komori 38S, Heidelberg, and Akiyama) for sharp dots, tight registration and consistent ink density, to post press processes that produce crisp folds, accurate pagination, secure bindings and square cuts, Solo is a leader in the industry. A demanding quality assurance process is coupled with a proactive stance on looking for potential problems (e.g., issues with client files, images and layouts) and correcting them before they occur to ensure the quality that customers have come to expect. “We aim to move beyond a vendor mentality and, instead, to partner with clients by seeking out cost savings opportunities and end product improvements to create innovative solutions that help their customers succeed,” added Manny Hernandez.
As George Hernandez, senior vice president for Solo, said, “We are family-owned and our customers become part of our family, one that’s proud and that includes many marquee names in the fields of publishing, retail, travel and numerous government agencies. Customer loyalty and referrals are the measure of our success. I’m proud to say we have customers who have been with us since we first opened our doors more than 23 years ago.”
Size and Focus Matter
“Solo Printing is small enough to stay nimble and in touch and to make every customer feel important, but large enough to have the capacity to serve virtually every customer need,” adds Manny Hernandez. Solo maintains one of the lowest customer turnover rates in the industry, thanks to the company’s unrelenting desire to achieve 100 percent error-free manufacturing on every job. In fact, Solo Printing has set up a cash bonus program that rewards any employee that discovers a production error. In addition, the Solo team conducts daily status reviews and debriefings on all jobs to ensure quality, timely delivery and continuous improvement.
Solo Printing, Inc. is a customer-centric, minority-owned and -operated commercial printing company that has grown from a small print shop to a full service web and sheet-fed printing company within the past 23 years.