Business News
QuadTech Signs ECS Print
Friday 02. May 2008 - Leading Industry Distributor to Provide Local Field Service in Russia
QuadTech, Inc. today announced that it has signed ECS Print Holding Company to perform as a field service agent in Russia. ECS offers a wealth of experience in the printing industry and will primarily serve as a local resource for QuadTech customers in the region.
ECS will act to develop and implement timely solutions to customer needs by offering technical support and service around the clock. It will further partner with QuadTech to grow and maintain long-term relationships based on a passion to see its customers succeed.
With the deepest knowledge base in the Russian printing market, ECS will join QuadTechs quest to deliver efficient, cost-effective products, and then work hard to keep its promise. The company is comprised of skilled engineers with the unparalleled experience on which QuadTech customers rely. ECS has a broad reach throughout Russia with subsidiaries in major eight cities. Subsidiaries include: HGS, Oriental Pro, Variant, Apostrof, and Oriental Inc.
“By coupling a global footprint with our principal objective to build a close relationship with our customers, we make print the very best it can be,” said Karl Fritchen, President of QuadTech. “The signing of ECS will bolster our local presence in Russia and reaffirm our ongoing commitment to the success of our customers in the region.”
“Our credible professionals at ECS will allow QuadTech to offer dependable support from installation to technical assistance,” said Vadim Semyonov, Executive Director of ECS Print Holding. “QuadTechs size, strength and stability will reassure its Russian customers that their equipment will be successfully completed and supported throughout their life cycle.”
Technical support is available around-the-clock for all QuadTech equipment. Its parts department stocks and maintains an abundant parts inventory to ensure minimum downtime when a system requires service. With field service offices around the world, QuadTech can provide installation, service, training and technical support to ensure optimal results for every piece of QuadTech technology.