Inkjet & Digital Printing
Xerox Drives Efficiencies in the Document-Intensive Healthcare Industry
Tuesday 26. February 2008 - Xerox Corporation's (NYSE: XRX) document management prescription is helping healthcare organizations win the paperwork battle.
By streamlining document-driven business processes, healthcare providers are achieving cost savings, ensuring regulatory compliance and realizing productivity gains.
“Patient records, healthcare forms, insurance regulationsÂ…all those documents can be hard to manage, whether they are in paper or electronic form,” said Valerie Mason Cunningham, vice president, Healthcare Industry, Xerox Global Services. “Healthcare executives who have a sound document management strategy will be the leaders in the industry to combat the barrage of economic and regulatory challenges. Xerox is poised to help them succeed.”
Baptist St. Anthony’s Health System
To help Texas-based Baptist St. Anthony’s Health System, a VHA member organization, reduce costs and maximize productivity Xerox evaluated its multi-vendor printing and copying operations. Through its Lean Six Sigma-based Office Productivity Assessment Xerox tracked how and when copiers, printers and fax machines were used throughout the organization. As a result, appropriate print jobs were re-directed to the Xerox WorkCentre multifunction systems saving the Baptist St. Anthony nearly $200,000.
With Xerox’s document management direction, Baptist St. Anthony’s is achieving brand consistency throughout its 16 healthcare locations. Documents and forms are standardized for ordering and are now printed on-demand, eliminating waste and reducing costs.
For further efficiency, Xerox and business partner Siemens developed a bar code system allowing Baptist to easily track, index and file clinical documents and forms. This system enhanced compliance with the Health Insurance Portability and Accountability Act by allowing for timely and accurate indexing of patient data.
“With Xerox’s help we now have a fine-tuned, efficient document management operation – and we’ve reduced print-related costs by 90 percent,” said John McKissack, director of facility services, Baptist St. Anthony’s Health System. “That’s a healthy return on investment.”