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Open Text Enhances Web 2.0 Solutions, Offers New Social Computing Tools
Thursday 12. June 2008 - New Solutions Let Customers Deploy Powerful Social Computing Capabilities on the Web and Across the Enterprise, While Addressing Compliance and Legal Requirements
Open Text(TM) Corporation (NASDAQ:OTEX)(NASDAQ:TSX:)(NASDAQ:OTC), a global leader in Enterprise Content Management (ECM), today announced enhancements to its portfolio of Enterprise 2.0 solutions, including a powerful offering that lets customers manage compliance rules for social computing capabilities, such as blogs, wikis and forums on websites, and a set of collaboration tools for more dynamic employee interaction within the enterprise. The solutions further Open Text’s Enterprise 2.0 strategy unveiled in March.
Open Text is creating Enterprise 2.0 solutions that let customers offer an innovative, interactive and compelling experience on the Web and in their existing content ecosystems, including content originating in SAP, Oracle or Microsoft Office. The solutions are aimed at combining content governance with content productivity considerations so that customers can adopt a more comprehensive Enterprise 2.0 strategy. Enhancements and new capabilities include:
– Fully Integrated Social Networking: Deeper levels of meta-data
handling to enrich the user experience. This includes richer handling
for dynamic content, with particular emphasis on deeper descriptive
data for people and processes as well. It also includes blending the
best of both top-down taxonomies with bottom-up tags.
– Leverage Core Content in a 2.0 World: The ability to leverage all
content sources in an organization for social networking. Core
content of an organization in virtually any repository, such as SAP,
Microsoft SharePoint, and Open Text’s Livelink ECM or eDocs, can now
be delivered and personalized in the context of social networks.
– Security and Personalization for 2.0 Content: Persona-driven Web
access tailored to respective information requirements. Thanks to a
fully integrated 2.0 concept, personalization can be applied to user-
generated content. This allows the usage of social networking
capabilities in the context of the business — customer care, sales
or services — incorporating metadata such as language, regions,
hierarchies, occupational groups, departments and interests, so that
knowledge can be assigned and accessed accordingly.
– Compliance and Validation Services: Expanded Web compliance
capabilities, which let customers apply regulatory or legal rules to
user-generated content in social computing applications. No longer is
Web compliance only relegated to the accessibility validation of a
Web page. Integrated compliance capabilities should work with the
company’s blogs, wikis and other Web 2.0 modules to give customers
the option to apply an automatic regulatory and legal check point
before content goes live on the Web. The solution lets customers set
rules that address industry-specific or corporate policies, as well
as discovery, copyright and data protection issues.
– Extended Collaboration to be Released Later this Month. Open Text’s
Extended Collaboration solution, set for release later this month,
provides a powerful work environment where employees can easily
circulate ideas, experiences and knowledge in real-time. The solution
combines a robust knowledge repository with project workspaces,
polls, news channels, tasks and milestones. A set of community
applications brings specialized, enterprise-ready tools, including
real-time collaboration or newsletter views, FAQs, and event
calendars to promote shared expertise and best practices. Community
content can also be managed according to compliance, records
retention and legal rules since the solution is integrated with Open
Text’s powerful records management and archiving capabilities. Open
Text has already seen strong interest in the solution from Livelink
ECM customers since first unveiling the solution back in March.
“For organizations, regulatory and legal concerns are still the biggest barriers to wider Enterprise 2.0 adoption,” said Daniel Kraft, President of the Open Text Web Solutions Group. “To help companies get beyond the fear, we have to provide the tools that address the business realities of compliance, yet still provide dynamic, Enterprise 2.0 capabilities. The integration of real time compliance management offers the support for risk mitigation with our full suite of Enterprise 2.0 applications, something companies can’t find from other vendors.”
Open Text — Enterprise 2.0 Conference, Boston
Open Text is a Diamond Sponsor for the Enterprise 2.0 Conference in Boston this week, a premier industry event for Enterprise 2.0 being held at the Westin Boston Waterfront.
Open Text is demonstrating its Enterprise 2.0 solutions ranging from web 2.0 to social networking and collaboration to rich media at the conference in booth #507.