Business News

Deborah Sagert Joins Xanté as Director Customer Support, Americas

Friday 04. January 2008 - Veteran Customer Relations Manager is Well-Suited for Xanté Aggressive Growth Plans

Following closely on the heels of its recent acquisition of RIPit and a highly successful fall trade show season, Xanté today announces the appointment of Deborah Sagert to the position of director customer support, Americas. In this newly created position, Sagert reports directly to Xanté senior vice president of worldwide sales, Scott Reese.  
 
Located at Xanté headquarters in Mobile, AL, Sagert is responsible for customer service for the Americas, including the company’s team of customer service specialists and technical support specialists, the warranty administration department, and training of authorized service agents.
 
“It’s key that we maintain our exclusive, A-plus customer satisfaction levels, especially as we aggressively expand in the Americas and internationally,” Reese says. “Finding a good director is difficult- getting one who brings so much extra bang, like Deborah, is a real coup for us.” Reese cites Sagert’s expert credentials and considerable, successful work experience as being perfectly suited for the company’s intensely focused support operations. “We and our customers can look forward to the positive impact Deborah will have on our organization.”
 
Prior to joining Xanté earlier this year, Sagert spent six years as the customer relationship manager for Glovia International, the El Segundo, California-based ERP Software Division of Fujitsu. In this role she was responsible for all aspects of supplier/customer partnerships for major accounts such as Carrier Corporation, Mitsubishi Power Systems and the Engineered Services Division of Tyco International. Xanté was one of her accounts during this period. Before Glovia, Sagert spent 25 years at Chrysler Corporation, where she was manager of engineering records.