Packaging

Immediate Real Time Support from Anywhere in the World

Wednesday 27. April 2011 - The PrimoWeigher combination scale from CombiScale Inc. provides the latest in digital, technical support available on the market today. To complement the open frame design of the scale, CombiScale integrated several software features that provide exceptional benefits to operators, maintenance staff, and managers.

Supplied with several USB ports, digital cameras and headsets can be connected allowing CombiScale to see what you see live and speak directly to CombiScale technical support. With your consent, CombiScale can run your scale from anywhere in the world. Through the 15-inch color touch screen display, users can readily access the operator manual and easily add new recipes with the step-by-step Wizard function.
Utilizing wireless or landline connectivity, the 360 Operating System features bundled software including: Skype, LogMeIn, and VNC. CombiScale also provides software and firmware updates remotely – an industry first.
PrimoWeigher scales offer an extensive range of mechanical benefits such as tool-less changeover of parts, quick disconnects, an easily adjustable swing out hopper, and remount mounted electrics, all done to maximize productivity and uptime. The 360 Operating System has been designed to do the same by eliminating wait time and expensive service costs with immediate, real-time support.