LFP - Large-Format-Printing
HP Adds Self-service Kiosks to its Portfolio for Businesses
Friday 18. April 2008 - Expanding its presence in the retail point-of-sale market, HP today announced it is offering self-service kiosks that are individually designed to meet the needs of business customers.
The kiosks – interactive, self-service computer terminals built using HP technology – can help any business looking to enhance customer service, increase sales or improve business efficiency. The kiosks can offer a variety of functionality, such as order entry, ticketing, bill payment, check-in, maps and directions, or human resource applications.
According to industry analyst firm Frost & Sullivan, the North America kiosk market is expected to grow to approximately $828 million from $484 million over the next five years.(1)
“HP takes a consultative approach to building kiosks for its customers, helping the smallest business and the largest enterprises create the right solution to meet their unique business needs,” said Phillip Cutrone, manager, North America Commercial Solutions, HP. “HP is in the customer experience business, so were partnering with our customers from start to finish to ensure weve jointly developed a customized solution that will help them do business better.”
Business-class kiosks with customizable design and function
HP provides customers the industrys most complete, secure and easily managed kiosks. The solutions include pre-consultation and design, the integration of hardware and software, and a full range of post-sales support leveraging HP Total Care services.
HP kiosks are built around the industrys broadest selection of reliable and flexible HP business desktop PCs, thin client or point-of-sale products. Using its proven business desktop portfolio as the core of its kiosks, only HP can provide enterprise customers with a complete infrastructure that provides security and simple management from the kiosk, to the desktop, to the data center.
In addition, with its extensive network of kiosk partners, HP is the only major IT company that can provide customers an easy-to-use, one-stop shop to develop a customized solution.
For example, HPs collaborative relationships with KIOSK Information Systems, an established leader in the design and manufacturing of self-service kiosks, and software application design and developers Nanoation and Netkey provide businesses with a wide breadth of self-service terminal applications and enclosure designs from which to choose.
“Kiosks are a natural extension to HPs computing product mix and provide its customers with a complete portfolio of solutions from which to choose as their business needs transition into self service,” said Tom Weaver, vice president of sales and marketing at Louisville, Colo.-based KIOSK Information Systems. “The vast growth potential in the self-service market, coupled with HPs established, loyal customer base, reputation for technology leadership, quality partners and proven solutions, is an outstanding foundation for success.”
HPs custom kiosk solutions are available to businesses immediately in North America. Pricing will vary depending on each customers specific hardware and service needs.