Prepress
Open Text Introduces Solution to Accelerate Social Computing and Collaboration in Organizations
Tuesday 04. March 2008 - New Livelink ECM - Extended Collaboration Connects People, Processes and Content in Real-Time
Open Text(TM) Corporation (NASDAQ:OTEX)(NASDAQ:TSX:)(NASDAQ:OTC), a global leader in enterprise content management (ECM), today announced a major new collaboration offering that will help organizations extend the power of Web 2.0 to the promise of Enterprise 2.0: Livelink ECM – Extended Collaboration, which will give customers a powerful set of communities, social computing and real-time collaboration tools in Livelink ECM.
The new offering is one of several product initiatives the company will be introducing as part of a broad new Enterprise 2.0 strategy unveiled today to help customers transform their organizations with powerful social computing tools. Open Text is taking its collaboration and Web solutions offerings to a new level, providing 2.0 capabilities, including wikis, forums, blogs, tagging, moderation, communities and real-time collaboration within an organization’s broader ECM strategy. Livelink ECM – Extended Collaboration is complemented by Open Text’s strong Web Solutions offerings that are well integrated with the Livelink ECM platform, and other popular content repositories.
“Large organizations today are operating in highly competitive global markets, managing a decentralized workforce and legions of remote workers. The need for transparency, collaboration and knowledge sharing are more important than ever,” said Cheryl McKinnon, Director, Collaborative Content Management at Open Text. “Livelink ECM – Extended Collaboration gives organizations a roadmap to Enterprise 2.0 within a broader ECM strategy, while providing dynamic new ways to improve employee collaboration and productivity, and increase customer loyalty.”
Livelink ECM – Extended Collaboration connects people, processes and content across an organization, creating a work environment where employees can easily circulate ideas, experiences and knowledge in real-time. The solution combines a robust knowledge repository with project workspaces, polls, news channels, tasks and milestones. A set of community applications brings specialized, enterprise-ready tools, such as forums, blogs, wikis, and real-time collaboration; along with newsletter views, FAQs, and event calendars to promote shared expertise and best practices.
These collaborative and community-oriented tools co-exist with content in an intuitive environment that encourages people to work together, while capturing critical project information in an underlying ECM framework. Security, access control, and retention policies are strictly enforced using the native security mechanisms already in place, without adding another administrative layer. Empowered workers can quickly and securely form cross-functional project teams, capture shared knowledge, manage processes and meet project deadlines even across geographic and departmental boundaries.
– Sharing Expertise and Promoting Best Practices within Communities:
Organizations can effectively interconnect their islands of knowledge
and expertise, enabling employees with similar goals and challenges
to connect with one another. They can create a support network to
share news ideas and opportunities, establish standards and best
practices, and work more effectively with customers and partners.
Livelink ECM – Extended Collaboration also offers the ability to
place content from the communities environment under secure records
management controls.
– Enhancing Organizational Agility with Project Management: Dedicated
project workspaces can create a sense of focus for team members.
Coordinators can form project teams on the fly – adding team members
and assigning multiple roles and tasks within a Web-based interface.
All relevant project information – including plans, documents, task
lists, and URLs – is consolidated and stored in the project space for
easy access. Communication among project members can be captured
within threaded discussions and integrated with popular email systems
for desktop delivery.
– Access to People and Information in Real-Time: Real-time capabilities
provide the ability to collaborate in an ad-hoc, spontaneous fashion
within the secure walls of an organization. Support for team
meetings, instant messaging, screen and application sharing, as well
as shared collaborative workspaces will improve teamwork and enhance
productivity.
Availability: Livelink ECM – Extended Collaboration will be released in May 2008.